1. Information We Collect

We collect information you provide directly to us and information collected automatically when you interact with our services.

• Contact & identity details: name, phone number, email address, company name, designation.
• Location & site information: site address, GPS coordinates, property ownership status, site access details, photographs of the site.
• Service & project details: project specifications, contract documents, quotations, invoices, permits and approvals.
• Payment information: transaction references and billing details (we do not store full card numbers; payment processing is handled by third-party payment processors).
• Communications: messages, emails, calls and notes related to service requests and support.
• Technical data: IP address and device information when you visit our website or use our online forms (see “Cookies & tracking”).

2. How We Use Your Information

We use information for purposes including:

• Providing, maintaining and improving tower installation and related services;
• Preparing quotations, contracts, site surveys and project documentation;
• Communicating with you about projects, schedules, health & safety instructions and technical requirements;
• Processing payments and invoices;
• Complying with legal obligations, permits and regulatory requirements in India;
• Detecting, preventing and responding to fraud, safety risks or misuse of our services;
• Sending administrative notices and service-related updates (these may include security, billing, or legal notices).

3. When We Share Information

We may share personal information with:

• Service providers: contractors, surveyors, equipment suppliers, transporters, payment processors and IT providers who perform services on our behalf.
• Regulators and authorities: government bodies, local authorities or law enforcement when required by law or to obtain permits and clearances.
• Professional advisors: auditors, lawyers and insurers for legitimate business purposes.
• Business transfers: in connection with a merger, sale, reorganization or acquisition of our business assets.

We require third parties to protect personal information in a manner consistent with this policy and applicable law.

4. Cookies & Tracking

When you visit our website or use our online forms, we and our service providers may collect certain technical data using cookies, log files and similar technologies to operate the site, analyze usage, and improve user experience. You can control cookies through your browser settings (note that disabling cookies may affect website functionality).

5. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration or destruction. No method of transmission or storage is completely secure; absolute security cannot be guaranteed. If a data breach affecting your personal information occurs, we will comply with applicable legal requirements for notification.

6. Data Retention

We retain personal information for as long as necessary to provide services, meet legal obligations (such as tax and corporate records), resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and legal requirements.

7. Your Rights

Subject to applicable law, you may have rights to access, correct, update, or request deletion of your personal information. You can also object to or restrict certain processing activities. To exercise your rights or for any privacy-related request, please contact us using the details below. We may need to verify your identity before fulfilling a request.

8. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us and we will take steps to delete it.

9. Applicable Law

When providing services in India we comply with applicable Indian laws and regulations governing data protection and information security, including obligations under the Information Technology laws and related regulations. This policy does not create contractual rights for third parties.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the effective date above and, where appropriate, provide additional notice.